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Six services so your company runs without you.

Each service is delivered by a real human team, with protocols tailored to your business and the technology that makes everything flow. This is what we do for you.

PJC Solutions agent assisting a customer Service 01

Multichannel Customer Service

Your customers served by voice, chat, email and social media — in Spanish and English — without a single case getting lost. Every interaction registered, tracked and closed.

Registration and tracking of every case until closure
Measurable and controlled response times
Tone and protocol customized to your brand
Bilingual support: Spanish / English
PJC Solutions collections specialist Service 02

Collections Management

We recover your portfolio with a structured protocol by due date and a professional approach that protects the relationship with your clients. Overdue accounts stop growing.

Segmentation and tracking by debt age
Negotiation and payment agreements
Integration with your accounting system
Periodic recovery reports
PJC Solutions retention and loyalty team Service 03

Retention & Loyalty

Strategies focused on keeping your current customers and reducing churn. Clients stop leaving without anyone calling them in time.

Reactivation campaigns for inactive clients
Systematic post-sale follow-up
Satisfaction surveys and personalized offers
Less churn, more value per customer
PJC Solutions administrative back office support Service 04

Administrative Back Office

Document processing, data management and operational support so your team can break free from admin work and focus on strategy.

Document processing and data entry
Information management and reporting
Internal controls and operations support
Frictionless operations for your team
AI and RPA process automation at PJC Solutions Service 05

AI / RPA Automation

We automate repetitive tasks — invoicing, data capture, predictive analytics — so your operation is faster, more accurate and more cost-effective from month 1.

Automation of repetitive tasks (RPA)
Fewer errors, less time, lower cost
Smart analytics and reporting
Technology included, no extra investment
PJC Solutions team at their Panama office Service 06

LATAM Representation

Your brand present in Panama and LATAM with a real physical office and local team — without having to relocate or set up your own office.

Real physical office at PH Downtown, Obarrio
Local commercial presence under your name
Operations under your brand standards
Your team in Panama without hiring internally
How it works

Three steps so your
company runs on its own.

No complicated processes. No bureaucracy. In less than a week your operation is in expert hands.

01

Free assessment

60 minutes with you. We identify the most urgent bottleneck in your operation and show you exactly how PJC solves it. No commitment.

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02

Custom plan

We present an action plan designed for your company. Which services, how they're executed, what results to expect in the first 30 days.

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03

Operating in 72 hours

Your PJC team operating in less than 3 days from signing. Biweekly follow-up meetings. Monthly report with real metrics.

Take the first step

Which of these services
does your company need today?

Schedule your free assessment and we'll tell you exactly where to start to free your team.

Schedule your free assessment

No commitment · Response in less than 2 hours